Simplify Your Customer Reimbursement Process
Customer reimbursements are a necessary part of financial operations, but they can often feel more complex than they need to be. If you’ve ever found yourself frustrated by managing customer and vendor accounts or dealing with outdated processes, you’re not alone. For organisations using Microsoft Dynamics 365, traditional workflows for reimbursements often require laborious steps that take up valuable time and resources.
At SKG Service Europe we understand these challenges and provide our customers with a solution: the Treasury Automation Suite (TAS). This innovative software simplifies and automates the reimbursement process, helping businesses save time, reduce errors, and focus on what matters most.
What does customer reimbursement in TAS involve?
In Microsoft Dynamics 365, customer reimbursement typically means removing a credit balance from the customer account and creating a matching balance in a vendor account. While effective, this approach comes with added complexity:
- Setting up and maintaining vendor accounts for customers.
- Updating bank details for both customer and vendor accounts whenever changes occur.
- Managing transactions through accounts payable, introducing more steps and room for error.
For many businesses, these additional tasks feel unnecessary – especially when reimbursements are a routine part of operations.
A simpler solution with TAS
The Treasury Automation Suite eliminates the need for vendor accounts, allowing organisations to process reimbursements directly through the customer’s details. This streamlines the workflow and removes redundant steps, meaning you can get back to focusing on what matters most.
With TAS, you can:
- Use customer bank account details directly for reimbursements.
- Rely on approval workflows to ensure bank details are accurate and secure.
- Simplify bank interactions with support for inbound acknowledgment files.
- Avoid the hassle of managing vendor accounts altogether.
By automating these steps, TAS provides a faster, easier, and more reliable way to manage reimbursements.
Customising the process to fit your needs
Every business has unique requirements for reimbursements, and TAS allows you to tailor the process to meet them. You can set parameters such as:
- Default payment methods.
- Minimum reimbursement amounts.
- Reimbursement timelines and preferences.
Once configured, the system creates and sends reimbursement files automatically. If issues arise, such as failed payments, TAS enables quick and easy reversals, ensuring your process remains efficient and stress-free.
Why automation matters
Managing financial processes isn’t just about saving time – it’s about protecting your bottom line. According to Forbes and studies conducted by IDC, inefficiencies in processes like reimbursements can cost businesses up to 30% of their revenue. By automating repetitive tasks, TAS helps reduce errors, cut costs, and free up resources for higher-value work.
Automation is no longer a luxury – it’s essential. With more businesses adopting digital tools, streamlining operations is key to staying competitive and delivering a better experience for your customers.
Transform your financial operations
With the Treasury Automation Suite, you can automate not only reimbursements but also cash and vendor payments, strengthening risk management and improving accuracy across the board.
If you’re ready to simplify your financial processes, SKG Services Europe is here to help. Contact us today to explore how TAS can transform the way you manage reimbursements and empower your team to focus on what matters most.
Ready to Automate Your Financial Operations?
Schedule a conversation to see how secure automation can improve efficiency and accuracy for your banking and treasury transactions.